Bed and Mattress Form

  1. Your Info
  2. Incident details
  3. Service Request Information
  4. Location and extent of the damage
  5. Data Protection
  6. Supporting information
  7. Declaration

The form can only be submitted when all required fields are completed

Please provide at least one contact number where you can be reached Monday to Friday, between 9am - 5pm

Must be the individual who is named on the service plan

Incident 1

Incident 2

Mattress

Please click on the image to show the location of damage on the item. (You can click again on a damage marker to remove it).

mattressdamage

Mattress protector

Please click on the image to show the location of damage on the item. (You can click again on a damage marker to remove it).

mattressprotectordamage

Headboard

Please click on the image to show the location of damage on the item. (You can click again on a damage marker to remove it).

headboarddamage

Base of Bed

Please click on the image to show the location of damage on the item. (You can click again on a damage marker to remove it).

baseofbeddamage

Except as authorised in the declaration below, Guardsman Europe Limited will not discuss your service request or service plan details with anyone else without your permission. This includes your spouse, any other relative, friend or legal advisor. If you want to give us permission to talk to any other person, please state up to 2 names and their relationship to you below. This authorisation will enable the person(s) listed to act on your behalf for the duration of the service request.

Only the individual named on the Service Plan can give us permission to talk to another person

Click here, or drag & drop files to add them.

This should be legible and clearly show the purchase of the furniture and service plan
JPG or PNG allowed, 10MB Max Filesize

Click here, or drag & drop files to add them.

Photos to include: the whole item, the damaged section and a close up of the damage.
JPG or PNG allowed, 10MB Max Filesize

I authorise the Company and any of its representatives to discuss, make enquiries, obtain or provide information they consider relevant from any third party, to resolve my service request.

I declare the information I provide on this service request is a true and accurate reflection of the extent and cause of the damage.

I understand that my service plan will become void if any fraudulent or misrepresented request is made.

I also understand that should an appointment be agreed by myself or my representative and not kept or cancelled without having provided 24 hours notice then a call-out charge will be levied.